Korisnici - najbolje i najgore

Nema dovoljno mjesta na diskovima za forum.

 A faktura?

najbolje - seks (za to trebate barem MCSA bit )

najgore - sve ostalo

(neke sam bolestan tak da nisam za neku priču)

 veća odgovornost, više posla, intervencije nakon radnog vremena, velika system sala, ja mlad, ona malo starija, restore se polako tovari i treba ubit vrijeme

 jesi li ikad radio s korisnicima???

Jel bio sex stand-alone, ili su je polegao kao rack?!

 restore je išao sa vanjskog diska samo se nemrem sjetit zašto sam ga spojio preko usb-a a ne sate

Evo jedna o korisnicima u jednoj vecoj firmi. (Nisu moji hvala bogu)

Svatko tko je ikad radio u MS domeni zna da postoji password policy za domenu. Opcenite preporuke za taj password policy su da se passwordi mijenjaju svakih 30 ili 45 dana, da se nemogu koristiti zadnjih XX koristenih passworda, te da password treba biti barem 8 znakova, ukljucujuci velika i mala slova, brojke, te posebne znakove.

Frend koji radi tamo, kaze kako su ljudi nezadovoljni jer moraju pamtiti svaki mjesec novi password. Pa su se onda dosjetili kako zahebati sistem. Svakih 30 dana kada moraju promijeniti password oni su odlucili koristiti imena mjeseca i godinu. Dakle  za ovaj mjesec im je svima password    Veljača 2011.

Dakle zadovoljili su policy, koji naizgled izgleda sigurno i super slozeno, a zapravo svi imaju isti password.

Tek toliko da znate da ipak netreba pretjerivati sa password policyem.

Evo i jos jedna

Zove me korisnica kako nemoze snimiti CD jer joj je laptop neispravan te me trazi novi?!. Dodem kod nje za laptop, ubacim novootvoreni prazni CD i kazem snimi CD. Ona selektira par dokumenata s desktopa i drag i dropa ih na ikonicu od CD-a u exploreru. Potom izvadi CD i da ga kolegici da vidi jer ga dobro snimila...

Nakon toga sam je pitao zar nikad nije do sad przila CD, na sto je pobijesnila i derala se kako sam bezobrazan da je omalovazavam i govorim joj da je glupa prek kolegicama..

Cak me isla tuzakati sefu.

EDIT: jos sam se par sjetio.

Ista ova korisnica dok je radila na laptopu, isteka punjac za laprop iz struje kako bi mogla puniti mobitel. Zove me kako joj se laptop nece upaliti iz standbya, te bijesno lupa po tipkovnici i govori mi kako ne reagira. Dodem ja do nje, te ona jos par puta opali po tipkovnici i kaze kako se nece upaliti.

Pitam ja sto je bilo, kaze ona da je otisla natociti si vode te kada se vratila da je otisao u standby kao i inace sto se dogada kada je nema neko vrijeme (da treba joj 20 min da popije vode). Kazem ja jesi probala na tipku za paljenje, opet se zapjeni, koji k... ja sad nju opet, pa nije ona glupa naravno da je probala. Pritisnem ja tipku i latpo se upali, naravno kada je otisao u hibernate zato jer radi samo na bateriji. Samo smo se pogledali....

I jos jedna u kojoj je ponovo sef sudjelovao.

Prije koju godinu nakon team buildinga, puno me korisnika trazilo da li mogu napraviti neki share kako bi mogli svi razmijeniti slike, jer eto ima veze s poslom. Otvorim ja share, te me konstantno trazili da ga i dalje ostavim dostupnim kako nisu svi stigli razmijeniti slike. I ja naravno zaboravio na taj share, te me nakon ohoho vremena zove korisnica da vratim neki fajl iz backaupa koji je slucajno obrisala. Pitam ja gdje se nalazio taj fajl i ona mi kaze na tom shareu... Naravno taj share nije u backupu... Da stvar bude gora firma je platila SharePoint koji je namijenjen za razmjenu podataka unutar firme. Samo naravno korisnici neznaju korisititi nista sto nije drag'n'drop. Trebam li reci da se ponovo islo kod sefa na razgovor?

Zanimljiv članak:

Just in case you think you are TC (technologically challenged). The following is an excerpt taken from a Wall Street Journal article:

1.Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.

2.AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.

3.Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer had labeled the diskettes, then rolled them into the typewriter to type the labels.

4.Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies.

5.A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room.

6.Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key.

7.Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.

8.A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.

9.A confused caller to IBM was having troubles printing documents. He told the technician that the computer had said it "couldn't find printer". The user had also tried turning the computer screen to face the printer - but that his computer still couldn't "see" the printer.

10.An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse.

11.Another customer called Compaq tech support to say her brand-new computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked "What power switch?"

12.True story from a Novell NetWire SysOp:

Caller: "Hello, is this Tech Support?"
Tech: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"
Tech: "I'm sorry, but did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
Tech: "Please excuse me if I seem a bit stumped, It's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?"
Caller: "It came with my computer, I don't know anything about a promotional. It just has '4X' on it." At this point the Tech Rep had to mute the caller, because he couldn't stand it. He was laughing too hard. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive!

13.Another IBM customer had troubles installing software and rang for support. "I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk - I couldn't even fit it in..." The user hadn't realized that "Insert Disk 2" meant to remove Disk 1 first.

14.In a similar incident, a customer had followed the instructions for installing software. The instructions said to remove the disk from it's cover and insert into the drive. The user had physically removed the casing of the disk and wondered why there were problems.

As Ripley would say, believe it or not!

Eh ja sam dobio komp u kojem je usao mis/stakor, pojeo pola kablova i posrao se po cijelom kompu...

problem ??? Neznam kako je usao, korisnik se kune da nije otvorio kuciste nikada... osim toga, ne postoji niti jedna rupa na kompu... Mogao je jedino kroz floppy... lol

Ovo je ziva istina, desilo se meni prije par godina, radio sam za jednu organizaciju kao predavac na temu osnove Windows XP OS-a, grupica se smjestila, ja sam poceo sa povijesti racunara i tako dalje. Nakon nekog vremena korisnici su upalili racunare i poceo sam objasnjavati sto je desktop. Nakon toga su poceli da cackaju i klikaju da se upoznaju sa okruzenjem.

Jedna od polaznica kursa me upitala sto su ikonice i cemu sluze, nakon sto sam rekao da moze da klikne misem na ikonicu na ekranu da je pokrene i vidi sto ce se desiti, uzela je mis prislonila ga na monitor i pocela klikati.

Morao sam da izadjem van i da se ismijem kao budala, nakon toga sam se vratio isve ono ok, idemo dalje :)

Projekt od preko 10 milijona kuna. Nakon par mjeseci u dotičnoj, naravno državnoj agenciji nitko ne zna gdje je baza s orginalnim podacima.

Najbolji, ne mogu se sjetiti.

EDIT: E sjetio sam se. Isto se aplikacija instalira, nešto se u bazi krčka. Kad eto ti dotične, tek izašla s faxa zbog nečega počela pričati kako ona voli samostojeće čarape i kakve su joj najdraže. A meni neugodno, bio sam se oženio par mjeseci prije tog događaja. Sexa nije bilo.

Pokrećem kao domenski administrator pokrećem upgrade Kaspersky anti-virusa s konzole za administraciju. Kako treba računala restartati, nakon instalacije pišem poruku, koja se pojavi na ekranu:

"Poštovani, instalirana je posljednja verzija Anti-virusa, molimo vas da spremite što radite i da nanovo upalite računalo."

Prvi poziv:

"Meni se čini da imam neki virus, ovdje mi se nešto javlja, možeš li ovo vidjeti..."

Jednostavno ne čitaju, niti žele znati.

-

kod jednog korisnika mi je vrisnula ploča na serveru pa su mi iz tvornice poslali novu